If Support haven't seen this problem before I think your best solution is likely to be, turn off your AntiVirus and Firewall and (1) reinstall the suite, or (2) do a repair install, then turn on AV and Firewall again and try the program.Ī reinstall is usually the easiest, but Roxio will only let you use your key 20 times and then you have to ask Support to reset it. We here aren't Roxio employees, so please feel free to try Roxio Support HERE in case they can help you.
I haven't seen anyone else reporting MyDVD just vanishing like that, so I don't have an instant fix for it. It has worked once, so something (Windows 10 updates?) has broken it.
I had hoped that your answers would show that you had a number of clips and one of them was breaking ECD&DVD Burning 2, because that's fairly easy to fix.